Policies
Refund policy
Please email us with any questions you may have before placing your order. All clothes are 100% authentic.
NO REFUNDS ON LIMITED COLLECTIONS. We will issue store credit for any authorized limited collection returns. Please keep that it mind when purchasing limited items.
For most apparel & accessories:
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. After 30 days, unfortunately we can not accept your return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. There must be no sign of wear (body order, hair, stains, etc.).
To start a return, you can contact us afbrandsocial@gmail.com If your return is accepted, your item(s) will need to be sent to the following address with a note including your order number and your reason for returning the item(s):
Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at amfbrandsocial@gmail.com
Damages & issues:
Once you have received your order, please inspect your item(s) and contact us immediately if there are any issues with the item(s) so that we can evaluate the issue and make it right.
Exchanges:
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds:
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at amfbrandsocial@gmail.